Skip to main content
Last updated 1 September 2026

Delivery Policy

How and when purchased items are delivered.

Operator: SPROXT FIELD LTD, company number HE 486059, Republic of Cyprus.

Delivery method

Digital items are delivered to your account email within 24 hours of payment confirmation. Delivery instructions and the item transfer are sent to the email address given at checkout, so please make sure it is correct.

Delivery time

Most items are delivered within a few hours of payment confirmation and always within 24 hours. If a delivery is delayed beyond 24 hours we will email you with an update and you may cancel for a full refund at any time until delivery starts.

Delivery costs

There is no delivery charge.

Destination restrictions

Availability is subject to location and eligibility. Because items are digital there are no export or customs formalities. Split deliveries do not apply.

Problems with delivery

If you have not received your item within 24 hours, check your spam folder, then contact support@sproxtshop.com quoting your order number.